Privacy policy.

USE OF WEBSITE

General

  • These general terms and conditions of use (Terms) apply to all users of this website.

  • By accessing this website, you agree to be bound by these Terms as amended by us from time to time.

Access to this Website

  • You are permitted to access and use this website subject to your compliance with these Terms.

  • Your access and use of this website may be terminated or suspended at any time without notice.

Intellectual Property Rights

  • This website is owned and operated by Associated Retailers Limited (ARL) and/or Associated Retailers.

  • The contents of this website are the copyright of Associated Retailers unless otherwise specified.

  • You may download or print the contents of this website for non-commercial purposes only, provided you acknowledge Associated Retailers’ ownership of the copyright and the contents of this website.

  • The Balloons Melbourne name and logo are registered trademarks of Associated Retailers and must not be copied, reproduced or used for any commercial purpose without our prior written approval.

  • You must not copy, adapt, reproduce, display, frame, distribute, transmit, republish, modify or revise the contents of this website in whole or in part or provide any link to this website without our prior written approval.

Disclaimer

  • We have made every effort to ensure that the content of this website is complete, true and accurate, although we do not provide any warranty or guarantee in relation to the contents of this website. All implied warranties or guarantees are expressly excluded to the fullest extent permitted by law.

Liability and Indemnity

  • To the fullest extent permitted by law, we exclude all liability (including liability for indirect, special or consequential loss or damage) of any kind that you incur in connection with your access or use of this website or its contents.

  • You indemnify and hold ARL free from any claims, liabilities, losses, damages and expenses of any kind that we incur in connection with your access or use of this website or its contents.

Linking

  • This website includes links to or RSS feeds from third party websites (Linked Sites/Feeds). We have no control over Linked Sites/Feeds and we are not responsible for their content. We do not endorse or make any representations about the accuracy of information or make any claims regarding the products or services found on or referred to in any Linked Sites/Feeds or that the contents of any Linked Sites/Feeds do not infringe the intellectual property rights of any person.

  • We do not authorise the reproduction of the content appearing on Linked Sites/Feeds.

  • You access Linked Sites/Feeds and use the products and services on Linked Sites/Feeds at your own risk.

Viruses

  • We do not provide any warranty or guarantee that any information (including files) obtained from or through this website is free from viruses or other faults or defects.

  • You are responsible for scanning any information for viruses.

  • Our liability in relation to any viruses or other faults or defects is subject to the limitations contained in these Terms.

Applicable Law

  • This website and its contents and its use by you is governed by the laws of Australia.

  • Disputes arising in relation to this website will be determined by the Courts of Australia.

  • If you are accessing or using this website from outside Australia, you warrant that you will comply with the laws of the jurisdiction from which you access or use this website at all times.

Catalogs

  • Balloons Melbourne is an independently owned and operated businesses.

  • Products are included in a catalogue in good faith in the reasonable expectation that they will be available for the duration of the relevant promotion.

  • Not all products will be available at all stores and products will only be available at the advertised price for the duration of the relevant promotion unless sold out earlier.

  • If a product is unavailable for any reason, a store may offer a raincheck for the product at the advertised price or may nominate equivalent products, unless the product is advertised, or all products are advertised generally, as “no raincheck”.

  • Each store reserves the right to limit purchases to reasonable retail quantities.

  • Styles, specifications, sizes, colours and prices may vary from store to store.

  • Advertised savings, discounts or “was” prices relate to recommended retail prices (RRP). Stores have no obligation to comply with the RRP and therefore advertised savings or discounts may differ from actual savings or discounts. Advertised savings or discounts exclude products already on sale and stock clearance lines.

  • Delivery charges are not included.

  • Unless otherwise specified, display accessories shown are not included. Some items may require assembly.

  • Although all care is taken in ensuring that the content of each catalogue is complete and accurate in all respects, no responsibility is taken for errors or omissions.

At Balloons Melbourne, we take our clients' privacy very seriously. We understand that the information our clients share with us is sensitive and must be treated with the utmost care. We are committed to protecting and respecting our clients' privacy, and we take measures to ensure that their personal information remains confidential and secure. We use industry-standard security protocols to protect against unauthorized access, as well as physical locks and restricted access areas onsite. Our privacy policy is available below for clients to review, and it details our commitment to protecting client information and how we handle it. At Balloons Melbourne, we believe that respect for our clients' privacy is paramount to building strong and successful relationships.

Privacy Notice

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on this website. On some pages, you can make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number

Electronic Newsletters

We will offer a free electronic newsletter to users. Balloons Melbourne gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page.

Links To Other Sites

This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving this Web site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Usage tracking

Balloons Melbourne tracks user traffic patterns throughout our site. However, we do not correlate this information with data about individual users. Balloons Melbourne does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

Balloons Melbourne sometimes tracks and catalogs the search terms that users enter in our search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

Cookies

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Balloons Melbourne uses cookies to track user traffic patterns (as described above).

You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site.

Use of Information

Balloons Melbourne uses any information voluntarily given by our users to enhance their experience on our site, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.

We use information that users voluntarily provide in order to provide goods and services and to send out electronic newsletters. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. Balloons Melbourne never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.

When we use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in Search function as one of many measures of what interests our users. But we don't track which terms a particular user enters.

Sharing of Information

We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

Security

Balloons Melbourne operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

Opt-out Policy

We give users options wherever necessary and practical. Such choices include:

Opting not to register to receive our electronic newsletters.

Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users.

Your Consent

By using this site, you consent to the collection and use of this information by Balloons Melbourne. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Balloons Melbourne (www.balloonsmelbourne.com.au).

Personal info we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information.

How do we use your personal info?

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal info

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how visitors use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by going to:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ad

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Terms & Conditions

These terms and conditions (the "Terms and Conditions") govern the use of www.balloonsmelbourne.com.au (the "Site"). This Site is owned and operated by Balloons Melbourne. This Site is a portfolio website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of Balloons Melbourne and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.

Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  • Harass or mistreat other users of our Site;

  • Violate the rights of other users of our Site;

  • Violate the intellectual property rights of the Site owners or any third party to the Site;

  • Act in any way that could be considered fraudulent; or

  • Post any material that may be deemed inappropriate or offensive.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

User Contributions
Users may post the following information on our Site:

  • Public comments.

By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.

User Goods and Services
Our Site allows users to sell goods and services. We do not assume any responsibility for the goods and services users sell on our Site. We cannot guarantee the quality or accuracy of any goods and services sold by users on our Site. However, if we are made aware that a user is violating these Terms and Conditions, we reserve the right to suspend or prohibit the user from selling goods and services on our Site.

Guarantees
The following guarantees apply to our Site:

  • A free service quote within 24-48 hours of receiving your online enquiry.

Limitation of Liability
Balloons Melbourne and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Balloons Melbourne and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the State of Victoria.

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

(04) 98 372 190
sales@balloonsmelb.com.au

Melbourne, Australia 3000.

Effective Date: 16th day of September 2024.

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